AIRLINE CHECK IN GUIDELINES

Arrive at the airport a minimum of 2 hours before scheduled flight departure for domestic flights (3 hours for international flights).
It is recommended that all passengers check in at the airline ticket counters.
All passengers must have a government-issued photo ID.
Security checkpoints require proof of travel. Traveler must present either a paper ticket/boarding pass or proof of e-ticket confirmation (see below), along with proper identification.
Only ticketed passengers will be allowed beyond the security checkpoint. Provisions can be made for parents who need to meet unaccompanied minors or disabled persons and persons with special needs who need to be accompanied by healthcare assistants or guardians, and for medical personnel who need to respond to a medical emergency beyond the checkpoint. Some airlines do charge a service fee for passenger assistance, please check with your travel agent or the individual airlines for flight details. Back to top

E-TICKET

Passengers should call the airline in advance. Within certain guidelines, the airlines will determine what ticket documentation (tickets, boarding passes or reservation confirmations) their screeners will allow. Requirements may vary by airline, so passengers should check with the airline in advance if you are holding an electronic ticket. Back to top

RECONFIRMING FLIGHTS

All passengers must reconfirm international flights with the airline 72 hours before departure.
All passengers returning to the United States should contact the airline office in the foreign city of departure. You must call to reconfirm your fight 72 hours before departure. Failure to reconfirm your flight may result in the airline canceling your reservation and assessing a “no show” fee. Back to top

Please refer to our airline links for local office phone numbers in your destination city.