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Frequently Asked Questions

I’M AWAY FROM HOME 

Q: What if someone from home needs to contact me while on tour? 

You should leave a copy of your itinerary with your family. It will have the City and Hotel you are staying in. You can also give them our contact information here at Universal Tours and we will make assist them with contacting you. back 

Universal Tours also suggests that you secure a “free email account” (yahoo, hotmail) these can be accessed from most of the places you will be going. back 

Q: Should I check in with the US Consulate or Embassy in the country I am visiting? 

It is recommended, but not required. Upon with in your first few days in a foreign country simply call the local Embassy or Consulate (numbers and addresses will be in your package) and let them know that an American citizen is in the country. They may ask for a copy of your itinerary. Just incase of an emergency in the country the will have a idea of where their citizens are and how to assist them best. back 

Q: How can I reach Universal Tours while out of the country? 

We suggest a hotmail or yahoo email account. It is the easiest and cheapest way to communicate with us when you are out of the country. You can also call us or fax us. You might consider purchasing phone cards. They are widely available. back

Q: Does my medical insurance cover me on my trip? 

You’ll want to check your policy limitation with your insurance company. back 

Q: I have lost my passport/cash, etc. What do I do? 

First, it is always a good idea to make copies of your passport and tourist visa. Keep one copy with you on your person, not with your passport. Keep a copy in your luggage back at the hotel. back

If you are on a guided tour notify your guide immediately. You should notify the local authorities and the Embassy or Consulate. back 

PRIVACY POLICY & TERMS & CONDITIONS 

Q: Where can I find Universal Tours Privacy Policy? 

It is located here: Privacy Policy. back 

Q: Where can I find Universal Tours Terms & Conditions? 

It is located here: Terms & Conditions back

 
   
   
   
   
   
   

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